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  3. User Access & Management

User Access & Management

  • Common Issues and Troubleshooting of Linkage Key Issues
  • If a patient leaves my practice, what do we do?
  • I am a Practice Admin and I can’t view Online Consultation Configuration and Manage Users?
  • I am a Practice Admin and can’t see some of the other staff members in my practice in the User Management section. Why is this?
  • How can I remove a staff member from Dr. iQ?
  • How can I add more staff to Dr. iQ?
  • Can I add or delete patient user accounts?
  • How can I check what role has been assigned to me in Dr. iQ?
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