User Access & Management
- The NHS number on my profile icon is different from my actual NHS number, what is it?
- My app logged me out and won’t let me log back in. What could be the reason?
- My GP has sent me a document through the app, but I can't seem to download it, why?
- Why have I been deregistered?
- How do I enable Fingerprint option in Dr. iQ application?
- How do I request a linkage key on the app?
- How can I change my personal details?
- How can I request to change my practice?
- I have forgotten my password, what do i do?
- The postcode I entered does not show the correct/exact address, what should I do?
- How can I edit my postcode if it's wrong or has been changed?
- I have a learning difficulty, What can you provide as an alternative to the app?