My app logged me out and won’t let me log back in. What could be the reason? 01 September 2022 09:46 This happens when your login session expires. Your last login expires after over a year. This can be resolved by simply using the Forgot Password method. Related articles Why have I been deregistered? How do I contact Technical Support? My GP has sent me a document through the app, but I can't seem to download it, why? How do I login to Dr. iQ Web Dashboard? The NHS number on my profile icon is different from my actual NHS number, what is it?