Please note that the patients cannot initiate a message conversation with the practice using the Messages module of the app. However, if the practice has done so by sending a message to the patient through Messages module, the patient will then be able to respond to the practice. Bi-directional messaging in response to a consultation or notification is not possible, currently.
If it is required to send a message to the GP, we have provided various online consultation options in the app that can be used depending on the given circumstance
If you are not sure which one to use, or the one suiting your circumstances is not present, please choose Request General Advice pathway to do so.