A strong internet connection is required for Dr. iQ audio and video calling to work well.
To have a good experience, you need a minimum of 128Kbps for an audio call.
High-definition video calling requires an upload and download speed of at least 1.2Mbps.
Whenever you receive a video call from your practice, Dr. iQ will calculate your speed during the call and will adjust the video quality accordingly. If your internet speed is insufficient, the video call may not work.
