I am a Practice Admin and can’t see some of the other staff members in my practice in the User Management section. Why is this?

Practice Admins/Managers are able to view all staff registered with their practice(s), except other Practice Admins.

The role-based access and hierarchy for user role management are as follows:
Practice Admin: can view/create/deactivate/edit all users except other Practice Admin
Practice Manager: can only view/create/deactivate/edit Admin Staff & Clinicians
Admin Staff & Clinicians: cannot view/create/deactivate/edit anyone