Once you have initiated the call, a disclaimer window will pop up at the bottom of the window requiring you to check the box "i have confirmed with the patient on above and would like to proceed with a video call" to be able to start the video call.
However, if you are facing any technical difficulties, please contact our support team via live chat, or by emailing at support@dr-iq.com. Alternatively, you can call us at 020 3743 3033
